📄 Managed IT support — Ficha-soporte-it-en.pdf ← Back
IG Tech Advisory Consultoría IT · Barcelona
Product brochure
27/09/2026
IT
IT

Managed IT support

Your outsourced IT department. Contractual SLA and flat fee.

N1/N2/N3 helpdesk with contractual SLA, EU cybersecurity (EDR + antispam + phishing simulations), managed Microsoft 365, automated 24/7 monitoring, 3-2-1 backups. No forced lock-in.

Included features

✓ Remote + on-site helpdesk
✓ Contractually guaranteed response time
✓ Microsoft 365 + Intune + MFA
✓ Managed EDR + antispam
✓ AES-256 encrypted 3-2-1 backups
✓ 24/7 monitoring

Choose a plan

Freelancer + 1-4

Up to 4 people

180,00 € /mo
  • Helpdesk with an 8 working-hour response
  • Hardware not included
  • Software licenses separate

SMB 11-25

SMBs 11-25 people

580,00 € /mo
  • Dedicated Account Manager
  • 2-4 working-hour response + priority escalation
  • Bi-weekly on-site visits
  • Migration + audit included
SLAContractual support
🇪🇺 UEEU-hosted data
RGPDFull compliance
No lock-inCancel anytime

Ready to start?

Free 30-minute consultation. No sales pitch, no corporate decks — just answers.

📧 hola@igtechadvisory.com 🌐 igtechadvisory.com/store/producto/soporte-it