Calls for everything
The customer opens the ticket and checks its status on their own.
Sales & customers
Customer support app
Your customers open tickets from their phone.
An installable web app in your branding so customers can log tickets and see progress without phoning you.
Included from IG One Pro · 59,00 €/mo
What it solves
Incomplete tickets
Guided form with the data you need.
Brand consistency
The app carries your name and logo.
What it includes
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Installable app (PWA)Runs on phone and desktop without going through app stores.
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White labelWith your logo and colours.
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Ticket submissionThe customer describes the issue and attaches what is needed.
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TrackingStatus and replies for every ticket.
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Linked to support moduleTickets land straight in the support module.
Which plan includes it
Base
29,00 €/mo
Not included
Pro
59,00 €/mo
Included
Premium
99,00 €/mo
Included
Enterprise
199,00 €/mo
Included
Annual billing = 2 months free. Prices exclude VAT.
Frequently asked questions
Does it ship to the app stores?
No need. It is a web app the customer installs from the browser.
Do I need the support module to use it?
Yes, tickets are handled in the support module.