Sales & customers

Prepaid hour & session packs

Sell prepaid blocks and keep track of what is left.

Sell hour or session packs with a contract, log usage and alert when the balance runs out.

Add-on module, contracted separately.

Prepaid hour & session packs · IG One

What it solves

Usage out of control

Hours contracted, used and left on each pack, always up to date.

Late renewals

Alerts when a pack is nearly out or has been idle for a while.

Irregular billing

Invoice the pack upfront or split it into monthly instalments.

What it includes

  • Pack contractA conditions document ready to send and sign.
  • Hour loggingEach tech report or session is deducted from the balance.
  • Balance alertAlerts as the pack approaches its limit.
  • Monthly statementUsage summary you can send to the customer.
  • Flexible billingUpfront or monthly, with the number of instalments you choose.
  • CSV importBring in the packs you already have.

Which plan includes it

This module is not part of the IG One plans: it is contracted separately. Tell us what you need and we will add it to your plan.

Frequently asked questions

Does it work for sessions, not only hours?

Yes. You set the unit and the price and the balance is deducted the same way.

Is it included in the plans?

It is an add-on contracted separately. Ask us and we will add it to your plan.