Security & compliance
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EU processing
Inference and storage in EU datacenters. No data leaves the EU unless explicitly opted in.
No training on your data
Visitor conversations are never used to retrain models. Strict per-tenant isolation.
No-hallucination policy
If the answer isn't in your KB, the agent says so and offers human contact. Never invents prices, lead times or features.
Visible AI disclosure
Users always know they're talking to an AI (EU AI Act compliant). Notices and consents in CA/ES/EN.
Legal documents & certifications
Data Processing Agreement (DPA)
GDPR-compliant template, signable on request.
Privacy policy
What we store, how long and for what purposes.
Subprocessors list
Providers handling data on our behalf (all EU-based).
🚨 Report a security incident
Email us at security@igtechadvisory.com · response within 24h
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