Filter unqualified leads
A firm used to get 40 emails/month; 70% were off-target. The agent now politely declines and forwards only the right fit.
→
12 qualified leads/mo instead of 40 noisy ones
AI Chat Agent
An agent that answers with your information. And doesn't make things up.
AI chat for your website, trained on your documentation. It works 24/7, answers in the visitor's language, qualifies leads and hands them over with the full conversation.
Included features
✓
1-line embed widget
✓
RAG with your documents
✓
Auto language detection
✓
Generates tickets in CRM/Helpdesk
✓
EU hosting · data in Europe
✓
Conversation analytics
Sound familiar?
The same questions, every day
Your team spends hours answering what's already on the website or in a PDF.
Visitors who leave without asking
After hours nobody answers, and the visitor ends up with a competitor.
Contact forms full of noise
Lots of contacts, few with real buying intent.
Worried the AI will make things up
A generic chatbot can promise things your business doesn't offer.
Who is it for?
Websites with steady traffic
You get visitors but few convert. You need to qualify and filter before they reach your contact form.
B2B services
Firms, consultancies, agencies. Your prospects have technical questions (price, scope, timelines) before booking a call.
E-commerce & catalogs
Large catalog where shoppers don't know which fits. The agent recommends based on the use case described.
How it works
-
1
We ingest your knowledge
Upload your website, PDFs, FAQs, catalog. The agent learns only from your content (no hallucinations). Indexed in under 24h.
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2
Embed the widget
A single JavaScript snippet. Works with WordPress, Wix, Webflow, Shopify or plain HTML. Branded to your style.
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3
Answers and qualifies
24/7 conversation, answers questions, suggests the right plan or service and captures the email when intent is real.
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4
You receive the leads
Email, Slack, CRM or webhook. With the full conversation so your sales rep walks in with context.
Real-world use cases
Automatic Tier-1 support
A B2B SaaS resolves 65% of incoming tickets via the agent trained on its KB. Only complex cases reach humans.
→
Avg response time: 8s · CSAT 4.6/5
Recommend product by description
E-commerce with 800 SKUs. The shopper describes their problem and the agent recommends the 3 best-fit products.
→
Conversion 2× in sessions with the agent active
The difference, point by point
| Aspect | Generic chatbot | AI Chat Agent |
|---|---|---|
| Where answers come from | The model's general knowledge | Only your documentation |
| When it doesn't know | Improvises | Says so and alerts your team |
| Leads | Loose conversations | Qualified lead with full conversation |
| Look and feel | Standard widget | Styled to your brand |
| Your data | Subject to the vendor's terms | In the EU, never used for training |
Choose a plan
Choose a plan
Pilot
One-time setup
900,00 € one-time setup
- 2-week setup
- Training with up to 50 docs
- 1 language
- No monthly maintenance
Pro monthly
Professional website
180,00 € /mo
+ 1.800,00 € one-time setup
- Setup + unlimited RAG
- Multi-language (ES/CA/EN)
- 10,000 messages/month
- Monthly re-training
- Priority support
Enterprise
High volume
450,00 € /mo
+ 3.500,00 € one-time setup
- Custom volume (fair use)
- Scalable Claude model (Haiku/Sonnet/Opus)
- 99.9% contractual SLA
- Dedicated account manager
Recurring monthly charge. Cancel anytime from your client portal. · Talk to a consultant
AI powered by Claude (Anthropic), included up to your plan limit · processed in the EU · your data is never used for training.
Compare plans
How far each plan goes
| Pilot | Pro monthly 180,00 €/mo | Enterprise 450,00 €/mo | |
|---|---|---|---|
| Billing model | Pago único | Setup + mensual | Setup + mensual |
| Training documents | Hasta 50 | Ilimitados | Ilimitados |
| Languages | 1 | ES/CA/EN | ES/CA/EN |
| Messages included per month | — | 10.000 | A medida (fair use) |
| Re-training with new content | No incluido | Mensual | A medida |
| AI model | Claude/Gemini base | Claude/Gemini | Claude escalable (Haiku/Sonnet/Opus) |
| Contractual SLA | — | — | 99,9% |
| Support | No incluido | Prioritario | Account manager dedicado |
Annual billing = 2 months free (×10). Prices exclude VAT.
Cancel anytime
EU hosting (GDPR)
Human support, English-speaking
Daily backups + 24h recovery
Security & compliance
EU processing
Inference and storage in EU datacenters. No data leaves the EU unless explicitly opted in.
No training on your data
Visitor conversations are never used to retrain models. Strict per-tenant isolation.
No-hallucination policy
If the answer isn't in your KB, the agent says so and offers human contact. Never invents prices, lead times or features.
Visible AI disclosure
Users always know they're talking to an AI (EU AI Act compliant). Notices and consents in CA/ES/EN.
Frequently asked questions
How is this different from the WhatsApp bot?
The chat agent lives on your website; the WhatsApp bot handles your WhatsApp Business number. They can be combined, and IG One 360 includes both.
Can I try it before committing?
Yes. The Pilot plan is a one-off payment to build and validate the agent on your content, with no monthly fee. If it works, you move to a monthly plan.
How long does it take to learn my business?
Your content (website, PDFs, FAQs, catalogue) is indexed in under 24 hours.
What languages does it speak?
Spanish, Catalan and English by default. We can add others (French, German, Portuguese) at €180/language setup.
How does it learn about my business?
We give it access to your public site and you upload any internal PDFs and FAQs. The agent only quotes from that base — no made-up answers.
What if it gets a question it doesn't know?
It says so honestly, captures the visitor's email and notifies your team by email/Slack. Never makes things up.
Does it work with WordPress?
Yes. Official WordPress plugin available; also works on Wix, Webflow, Shopify, Squarespace and plain HTML via snippet.
How much does AI usage cost?
Included in your plan based on contracted conversations. If you exceed it, we warn you first and you can upgrade or throttle.
Which questions could it answer for you?
Tell us what your customers ask and we'll tell you how much the agent could handle. Free 30-minute call.